Domestic Services Team Leader

DEPARTMENT/SCHOOL: Estates
JOB TITLE: Domestic Services Team Leader
SALARY & HOURS: Band 3, Spine Point 11 - £29,650

0800-1700 - Monday to Friday

The University of Buckingham offers a unique atmosphere, unlike any other higher education institution. As the UK's smallest university and the only independent one with a Royal Charter, we bring together a diverse and vibrant community of staff and students from over 60 countries. Our size allows us to provide a highly personalised, supportive, and collaborative environment with significant opportunities for professional development. We take great pride in the inclusive culture we foster here.

The Estates department is looking for a motivated and experienced Domestic Services Team Leader to join our team. In this role, you will work with our dedicated in-house cleaning team ensuring academic spaces, student accommodation, and offices are maintained to the highest standards. You will oversee the daily operations of the team, ensuring excellent quality control and supporting university events and initiatives.

Key Responsibilities:

• Lead, supervise, and motivate a team of Domestic Service staff.
• Monitor the quality of work to ensure compliance with university standards and procedures.
• Allocate and manage workloads effectively
• Provide ongoing training and development to team members, ensuring they have the necessary skills to carry out their role.
• Ensure cleaning tasks are completed within specified timeframes.
• Support the Domestic Services Manager to conduct regular team meetings to discuss performance, resolve issues, and implement improvements.
• Maintain accurate records of staff attendance, performance, and incidents.
• Ensure that the Domestic Services team are working safely.

About You:

We are seeking a motivated individual with:

• A flexible approach to working hours, with the ability to adapt to shift changes to accommodate university events.
• Strong leadership skills, with a focus on delivering exceptional customer service.
• Excellent attention to detail and the ability to manage multiple tasks efficiently.
• An understanding of health and safety regulations or a willingness to learn
• A valid UK driving licence.
• A positive "can-do" attitude, with a passion for teamwork and service excellence.

What We Offer:

Although we are a smaller institution, we offer a range of benefits including:

• Beautiful working environments across our campuses in Buckingham, with plenty of space
• 30 days annual leave
• Employee Assistance Programme
• On-site gym and exercise classes
• On-site catering facilities
• University bookshop with staff discount (Buckingham)
• Free on-site parking
• Discount of courses for staff and their families

The closing date for applications is 30th April 2026. It is anticipated that interviews will be held week commencing 4th May 2025.

Please be advised that suitable candidates may be contacted, interviewed, and extended a job offer before the application deadline.

Please note: If successful, any offer is subject to standard checks, including qualifications, eligibility to work in the UK on a permanent basis, and DBS (if applicable).

For further information and to apply, please visit our website: http://www.buckingham.ac.uk/about/hr/